What’s New in ResQ

New

• Administrators get a dashboard card showing their weekly portal sign-in streak, with a twelve-week history. It can be hidden from the profile page.
• GME administrators get a program-admin activity panel showing how many of each program's administrators signed in that week, with a twelve-week trend. Program totals only — no individual names.
• Recorded Shifts now shows whether a resident has confirmed each shift, and a confirmed shift can no longer be edited or deleted there.
• The QMeet™ Meeting Attendance report can be sorted by any column, and shows dates and times in the institution's own time zone.
• QMeet™ rosters now say "Not checked" or "Not recorded" instead of leaving the presence cell empty, with a short legend explaining the difference. The reason for a manual attendance correction is now its own column, so rosters read properly on a tablet or phone.
• The Updates tab carries the fifteen newest ResQ posts, with cleaner cards.

Improved

• Attestation settings are available to customer administrators again, along with WorkZone™ Toggle.
• The first view button on Recorded Shifts reads "Shifts" rather than "Table".
• WorkZone™ carries its trademark symbol throughout the portal.

Fixed

• The weekly program email's "one day off in seven" count now uses the same four-week windows as the portal, and shows days found against days required.
• A shift longer than 28 hours now needs a written reason before it saves, so a single edit can no longer close a long-open entry as one very long shift.
• An address flagged after a bounced email clears itself once mail to it delivers again, instead of waiting for the address to be changed.

Security

• The Register form on the sign-in page now carries bot protection, so automated scanners cannot flood support with fake registration requests.
• A dormant mobile sign-in path that could forward a resident's password to MedHub has been removed.
• MedHub and Medtrics connections require modern encryption — TLS 1.2 or 1.3.
• The meetings list no longer reads a room's join code from the database. The code still appears on the running-meeting screen.

New

• An institution can choose which sign-in methods its people use — a one-time code, a trusted browser, Microsoft or Google.
• Residents can sign in to the ResQ Medical app with a Microsoft or Google account.
• Programs that average hours over a rotation block now see each block evaluated on the dashboard and in the Work Time report.

Fixed

• The weekly MedHub duty-hour check no longer skips residents with unfilled days — their unsubmitted weeks are reported as differences.
• Residents with no recorded rotation at a hospital that averages over rotation blocks can see their rolling four-week 80-hour average and violations again.
• The app's "this week" chart no longer shows last week's hours until the resident logs time in the new week.
• Account and sign-in emails now reach addresses that the mail service's unsubscribe lists had been holding back.

Security

• The portal enforces its Content Security Policy, sets the Secure flag on session cookies, and sends a Permissions-Policy header.

New

• A Short Break Violation Report joins the report set, listing each flagged rest interval with the shifts on either side of it.
• Programs can set their own adjustable shift-break threshold instead of inheriting the institution's.
• Programs running rotation-length averaging can configure the averaging window to match their rotation.

Improved

• Passwords are stored as salted, iterated hashes.
• The portal sends browser hardening headers, requires at least eight characters in a password, pins a minimum of TLS 1.2 on new institution servers, and neutralises spreadsheet formula injection in CSV exports.

Fixed

• Automated analytics emails are reaching administrators again at institutions where the mail service had been refusing them.
• The weekly MedHub comparison no longer fails to read a program's timesheets.
• Sign-in code emails to the app are sending again.

New

• ResQ Broadcast can send an announcement on a schedule — daily, weekly or monthly — so a standing reminder does not have to be retyped each time.
• The dashboard adds a Short Break violations tile covering the last 30 days.

Improved

• The program-administrator weekly email links to the WorkTime™ report instead of carrying a spreadsheet attachment, so the numbers are current when the link is opened.

Fixed

• Institutions that do not use MedHub are no longer treated as MedHub institutions.
• Residents and administrators who were being dropped mid-session and asked to sign in again stay signed in.
• A resident's shift history loads in full rather than stopping at a fixed number of rows.

New

• Broadcast announcements can be sent to a chosen set of residents or to a rule-defined group, instead of always going to the whole program.

Improved

• The program-administrator weekly email opens with dashboard-style tiles, calls out what needs attention, and reports residents with no recorded hours — which retires the separate nightly email that used to carry that.
• The resident "Your Work Week" email has been rebuilt in the same style.
• The two emails a new program administrator receives when their account is created have been rewritten.

Fixed

• Administrators of programs with long names are receiving their weekly analytics email again.
• Days off are counted as continuous 24-hour breaks, and the evaluated window is shown alongside the result.
• Exporting the WorkTime™ Summary to Excel no longer fails, and row drill-downs open on the right dates.

New

• Program administrators are emailed when a resident's phone stops reporting usable location, so a phone that has quietly stopped recording is visible within a day.
• The portal shows, per resident, whether Precise Location is switched on.

Improved

• Each Short Break row on the violation summary shows the two shifts involved, the gap between them and the limit it was measured against.
• Location status reads "Precise Location off" rather than the iOS wording "always (reduced)".

New

• The User Profile prompts for an NPI, which programs syncing with New Innovations need.

Fixed

• A resident standing still inside an operating room no longer records a run of spurious WorkZone™ transitions that broke a single shift into many segments.
• Residents can add hours by hand again on days that held a zero-length shift row, and an edited duty-hour log can be deleted.
• Signing in with a code takes residents where they were going, instead of a profile page asking them to update a password they no longer use.
• Exporting the WorkTime™ report with every program deselected returns an empty report rather than an error.
• The weekly MedHub comparison matches shifts correctly across time zones.

New

• A browser can be trusted for 30 days after a one-time code, so returning on the same machine no longer means waiting for another email.
• Administrators can see the browsers trusted on their account and revoke any of them; trust is revoked automatically when an account's status changes.
• Administrators can export their institution's sign-in history and change history as CSV, including the client address and correctly labelled sign-outs.
• Residents get a per-user switch that turns off app analytics and crash reporting.

Improved

• ResQ Broadcast adds posts that require acknowledgment, with a view of who has not acknowledged yet.
• GME offices can post institution-wide and target cohorts.
• Compose-time checking flags text that looks like patient information before it is sent.

Fixed

• A program administrator is no longer offered actions outside their program and then signed out when the save is refused — the refusal is a message, and the session stays.
• Administrators belong to one institution, enforced consistently.
• Reports that returned an error on an empty or unusual selection now return a report.
• Sign-in code emails and new-account emails no longer arrive with a blank institution name or a missing account type.

New

• Residents and administrators can sign in with Microsoft or Google, alongside the one-time code.
• On a trusted browser the sign-in page offers a one-click "Continue as" rather than an empty email box.
• The resident portal adds Recorded Shifts in a week or month layout, the day of the week on every row, and a faster way to add a shift.

Improved

• The sign-in page has been reworded, and an institution can hide the password option entirely.

Fixed

• Saving a profile works again for every user.
• Administrators can import a CSV roster again.
• MedHub timesheets that record a time without a date are read correctly.
• Trusting a browser survives a password change or reset.

Improved

• An action an administrator is not allowed to take returns a message and leaves them signed in, instead of ending the session.
• AwayMode™ reminders can be set up to 14 days ahead rather than 24 hours; the app side arrives in a later release of the ResQ Medical app.

Fixed

• Saving a profile works for the large majority of users who never set a security question.
• Recorded Shifts opens with both weekday labels filled in, on every date.

New

• Attestation: programs can now ask residents to attest their duty hours. Program administrators enable it per program, set a start date and reminder cadence, and attested shifts are locked against further edits. Residents receive reminders in the app.
• Meeting check-in support in the portal for programs that record meeting attendance, with a meeting attendance report and roster export.

Improved

• Shifts added by hand in the portal now sync to MedHub like recorded shifts.
• Program administrators see a clear trace when a shift was closed automatically rather than by a WorkZone™ exit.

Fixed

• Short shifts recorded shortly after an entry no longer overwrite the matching MedHub record.

New

Check in to a meeting in seconds. If your program uses ResQ for meeting attendance, the dashboard now shows a Meetings card. Tap it, type the 4-digit code shown in the room, and check in. You get a confirmation with the meeting name, where it is being held and the time you checked in. When a meeting you can join starts, ResQ sends a notification; tapping it opens the check-in screen. If your program does not use meeting check-in, nothing changes.

Fixed

• New administrators invited by email are no longer asked to change a password they never had.

New

• Edited Logs Report: every manual change to a duty-hour record, with who made it and why.
• A reason is now required for every manual hours edit, chosen from a fixed list.
• The shift-merge gap (how long a step-out can be before a shift is split) is now an institution setting, between 30 minutes and 3 hours.
• Broadcast: programs can save and reuse announcement templates.
• An Updates tab on the institution dashboard shows ResQ news inside the portal.

Improved

• The WorkZone™ list warns administrators when a geofence is too small for phones to detect reliably.
• Email images are now served from ResQ’s own host.

Fixed

• Broadcast push delivery failures on a small number of institutions.

Security

• Credentials moved out of the application package into protected configuration; a JSON library upgraded for a published advisory; the help form no longer includes device push tokens.

Improved

• Entry-side dwell: a WorkZone™ entry is confirmed only after a short dwell, which reduces drive-through shifts near small geofences.

Fixed

• Follow-ups from the August duty-hour recording incident, including the alerting that would have caught it sooner.

New

• MedHub Sync 2.0: a user-keyed sync queue with a weekly reconciliation of MedHub against ResQ.
• Program-administrator sync from MedHub for institutions that enable it.

Improved

• The nightly cycle no longer re-runs on application restarts.

Fixed

Location reliability: fixes for phones that stopped recording after an operating-system update, and clearer in-app guidance when Precise Location or battery settings prevent recording.

Improved

Stability and sign-in improvements following the move to one-time email codes.

New

Announcements: messages from your program appear in the app, with read receipts for your coordinator.