The ResQ Privacy Promise

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Your Logs, Your Data

ResQ Medical was designed with resident privacy in mind. We are driven to provide tools to simplify the administration of medical education, so you can spend more time learning medicine.

We want our users to understand that the specific location information ResQ uses to automatically determine your entry and exit time resides entirely on your phone and is not transmitted to ResQ. ResQ never sees this information. The only information sent from your phone to our servers is the name of the WorkZone, the time you arrive and the time you leave. You still have the ability to edit those times  prior to submitting them.

We’ve built ResQ with complete transparency and you can see every WorkZone that is part of your hospital or program by opening the app, clicking “Profile” then “WorkZones”. Click the name of the WorkZone name to display the coordinates of the WorkZone. Rest assured that your data, is your data. Your privacy, is private.

How ResQ Medical Respects Your Privacy:

  • We only record duty hours.
  • We will never see your specific location information unless you send it to us in a help ticket.

  • Any data we collect is for you and your institution only, what you do with it is up to you.

  • We keep our system as transparent as possible; you see where your hours will be logged.

  • We constantly work to improve privacy features and your control of your data.

  • We will never sell your duty hours, not even aggregated. Our passion is to make things simple, that’s what we like to do.

Benefits of using ResQ Medical:

  • Reduce time spent doing paperwork; increase time learning medicine, relaxing, enjoying family, or sleeping.

  • Protect you from repercussions of not submitting hours or submitting incorrect hours.

  • Help you connect to coworkers in real time; know who is available and who isn’t. This means less time searching for colleagues or waiting for a returned page, and more time with patients.

In the news

ResQ Medical Partners With Kaiser Permanente, Northern California

ResQ Medical is proud to partner with Kaiser Permanente, Northern California to deploy its location automation platform which automatically records work hours for residents. Kaiser Permanente joins a growing list of teaching institutions that have selected ResQ...

Preserving Privacy: The Core of the ResQ Algorithm

Is ResQ Tracking Me? Is ResQ Tracking Me? That is a question we get a lot from first time users of the ResQ app. Already working long hours and odd shifts, some trainees respond defensively to the idea of installing an app that automatically records their time in the...

ResQ Enhances The WorkTime™ Feature!

ResQ Enhances WorkTime™ Screen ResQ Enhances WorkTime™ Screen The latest update of the ResQ app (V1.22.7) features a redesigned WorkTime™ screen that enhances the user interface and now allows users the ability to Add, Edit, and Delete logs and WorkZones from within...